Kazkom financial portal. Login to the online bank of Kazkommertsbank

If you value your time, then you definitely need to register Internet banking. All modern banks allow you to manage your funds without leaving your home - this way you significantly save your valuable time! Ah, time is money.

Throughout the country, 600 thousand people already use the Kazkom service

In this article I wanted to touch on how to register in the system homebank from KazKom- it's not difficult at all and it's free.

Use Internet banking on the website homebank.kz— holders of bank cards from — these banks can:

1. JSC "Halyk Bank of Kazakhstan"
2. JSC "Kazkommertsbank"
3. JSC Citibank Kazakhstan
4. JSC "Kazpost"
5. JSC "BTA Bank"

Benefits for Homebank.kz users

• Privacy and security,
  • Guaranteed protection of transmitted information,
• Efficiency
  • quick 24/7 access to more than 300 services,
  • no need to contact a service provider.
• Geographical independence
  • access anywhere in the world

Registration of Internet banking homebank.kz

To register, you need to go to the official website of Kazkomertsbank homebank.kz

1. Your number bank card 16 digits
2. Card expiration date
3. CVV/CVS - three digits, on back side cards
4. Your birthday
5. Bank card keyword- what might you think? - this is your password. To check by the Kazkom operator or website to see if you really are the owner of the card.

Keyword - you specify when applying for a card at a bank branch, if you forgot or don’t know— write your name, mostly by default they write the owner’s name with Russian letters.

If it doesn’t help, call the Kazkom operator - they will tell you how to find out keyword Operator number 7111 - free call from mobile within Kazakhstan.

After you have written your phone number, click get code and you will receive an SMS and write.

Write your main cell phone number, better later register— this number so that if lost, you can easily restore the number.

Your number will be needed to complete any operation.
For example: after paying for the Asset of Kazakhstan cell phone, you will receive a one-time verification password - after you write this password, the operation will be completed.

After doing as stated above, you now need to:
1.
Create a password
2. Repeat password

Don't take the password from the dictionary, come up with a complex password. The password must contain capital letters and numbers - the password must not exceed 15 characters.

Now they give you unique ID(login) - write it down somewhere, if you forget, it will take a lot of time to restore.

If you did everything correctly, then log in to your personal account using your username and password and see the following:

clickable

How to secure your card from online scammers

Kazkom Internet banking has a wonderful feature 3DSecure- which allows you to pay only after writing a password, thus protecting you from unwanted payments on the Internet.

How can I set this password? After you have logged in using your username and password

Home => Payment cards => Card you are interested in => Settings => 3DSecure

Set a password - and this password don't tell anyone. Even for his brother, he can transfer it to his account, and withdraw it from his card at an ATM and drink beer. This is of course the best case scenario.

More about safety if you are planning for a long time do not use the portal Homebank.Kz- then, in the settings, simply disable online payments

Home => Payment cards => Card you are interested in => and uncheck the box.

Then do not forget to check the box again, otherwise the Internet payment will not be made.

Top up balance on phone, internet, fines, utilities without commission killbill.homebank.kz

Online payment without commission, for all holders of bank cards issued by any bank in Kazakhstan viza, mastercard, american express - can pay for cellular communications of popular cellular operators in Kazakhstan - without Kazkom commission.

To use the service, you need to go to the website => killbill.homebank.kz

Registration is not complicated, in just 5 minutes you can attach a card and enjoy and save on commissions in these difficult times.

Commissions for Internet banking services of Kazkomertsbank

Kazkommertsbank (KAZKOM) is one of the largest banks in Kazakhstan and Central Asia. The bank's assets as of March 31, 2017 amounted to 4,752 billion tenge. In addition to its core banking business (retail and corporate), KAZKOM has subsidiaries operating in the areas of financial asset management, insurance and brokerage services. KAZKOM also has subsidiary banks in Russian Federation and Tajikistan. The main shareholder of Kazkommertsbank since July 2017 is Halyk Bank of Kazakhstan.

The predecessor of KAZKOM, Bank Medeu was founded in July 1990, and re-registered as Kazkommertsbank in October 1991. KAZKOM was the first of the CIS banks to complete an IPO in the form of GDRs on the London Stock Exchange in November 2006, for a total amount of $845 million. The Bank's shares are listed on the Kazakhstan Stock Exchange.

Login to the online bank of Kazkommertsbank

To log in to the system, you must be a current client of the bank, as well as a connected online bank:

• go to the official online website of Kazkommertsbank https://www.onlinebank.kz/
• click on the login button as shown in the picture
• then select one of 4 authorization methods
• follow the system prompts to complete the authorization procedure.

Use mobile applications for your gadgets.

Four simple steps to connect to ONLINEBANK

More detailed information on using the Onlinebank system can be found in the “Onlinebank System User Guide”

Agreement on the recognition of electronic digital signatures and documents sealed with electronic digital signatures (Standard conditions)

Dear Qazkom Clients, below you can familiarize yourself with the changes in the scheme for using passwords for online payments 3D Secure and Secure Code.

If you have any questions, please contact the Qazkom Call Center: 7111 (free call from mobile devices).

Starting from 08/09/2016, QAZKOM cardholders will have access to 2 schemes for using 3D Secure and Secure Code passwords:

- dynamic– the payment is confirmed by a code sent as an SMS to the client’s trusted number. The service is available only to clients with trusted numbers;

- static– the client will need to indicate the 3D password he has set to confirm the payment.

IMPORTANT! All 3D Secure/Secure Code passwords set before09.08.2016 not valid!

3D Secure or SecureCode is a password required for secure Internet payments. When paying for a purchase in an online store that supports this technology, You will be prompted to enter your 3D Secure/SecureCode password.

This operation is similar to entering a PIN code at an ATM. This way, only you will be able to use the card to pay online. With 3D Secure/SecureCode technology, online shopping becomes more secure.

Internet passwords 3D Secure / Secure Code are mandatory for Visa and MasterCard payment cards issued by Kazkommertsbank JSC.

When making purchases online, as a final confirmation of payment, you will be redirected to a special page with a form for entering a 3DSecure password (if your card is VISA) or SecureCode (if your card is MasterCard) with a request to enter your secret password.

You will be offered 2 options:
- confirmation of payment with a temporary password sent as SMS to a trusted number;
- confirmation of payment using a password you set up yourself through Homebank.

After you enter your secret password, in a few seconds you will be identified and the payment will be confirmed.

Attention: this instruction is relevant for Qazkom cardholders. Cardholders of other banks should contact their card issuing bank.
Setting a password for online payments is very simple and does not take much time.

1. Log in to the Homebank.kz portal
2. Go to the “Payment Cards” section, select the desired card and go to the card settings or click on the 3D Secure / Secure Code shortcut
3. Click the "Continue" button
4. You will receive an SMS with a transaction confirmation code, enter this code in the window that appears
5. After SMS confirmation, you will be provided with a primary key in the form of a sequence of numbers.
6. Click Next
7. On the page in the new window that opens, indicate the number of the card you have chosen and click the “activate” button.
8. Select the authentication method - 3DSecure and click the "Continue" button
9. Specify the card expiration date, CVV/CVC and primary key received from Homebank and click “Next”
10. Fill in the fields “Username” (name on the card), 3DSecure/SecureCode password, personal greeting, as well as e-mail and phone number
Congratulations! Your password for online purchases has been set. Remember it and use it every time you make an online payment.

IMPORTANT! The card whose data you indicate on the form in the seventh step must match the card selected in the second step. If the data does not match, setting the password will fail.

Beware of scammers and be vigilant:
Only the Bank that issued your card can ask you to enter a secret password.
Never enter passwords on other people's sites.
The browser's "Address" line should only contain an address that starts like this - https://cardsecure.kkb.kz.
The card PIN cannot be entered on any website.

Below are the main errors that occur when making online payments and possible reasons their occurrence.

If you have any questions about making online payments and using 3D Secure / Secure Code using Qazkom cards, please contact the 24-hour Qazkom Call-Center: 7111 (free call from mobile phones in the Republic of Kazakhstan)

The bank that issued your card has introduced some restrictions on its use. You should contact the Bank that services your card to find out the reason and remove the restrictions. Example: If you have a Qazkom card, then there are restrictions on it when paying an amount of more than $100. in any currency in online stores. You need to set a 3DSecure/SecureCode password in the portal www.homebank.kz.

The bank that issued your card has introduced some restrictions on its use. You should contact the Bank that services your card to find out the reason and remove the restrictions.
Example: If you have a Qazkom card, then there are restrictions on it when paying an amount of more than $100. in any currency in online stores. You need to set a 3DSecure/SecureCode password in the portal www.homebank.kz.

A generalized error used in cases where the exact reason for the refusal of an online payment is not known.
Most common reasons:
1. Incorrect entry of 3D Secure / Secure Code password
2. 3D Secure / Secure Code password is not installed on the card (contact your bank)
3. The Bank server that issued your card is unavailable
4. The merchant (online store) is incorrectly registered in the payment system
5. The payment card is incorrectly registered in the payment system (contact your bank)

The bank that issued your card has introduced some restrictions on its use.
You should contact the Bank that services your card to find out the reason and remove the restrictions.

There are not enough funds on your card to make a payment. You should top up your card using any of the methods provided by your bank.
If there were enough funds and you have already made a payment that ended in some error, then perhaps this amount has been blocked and is not available for use. To unblock the amount, you can call or write to the Store where you made the unsuccessful payment, or call the Qazkom Call-Center. Be sure to provide any payment information that is available to you:
1. transaction date-time
2. order number
3. Reference (RRN number) of the transaction
4. Session number
5. Email
IMPORTANT! Never give out your full card number! It's not safe.
If you still need to transfer the number, transfer only the first 6 and last 4 digits; this data is enough to identify your transaction.

For residents of Kazakhstan, a remote online bank from QAZKOM is available - Homebank.kazakhstan. With its help, Kazkom clients have the opportunity to manage personal funds without visiting bank branches on their computers and smartphones. Let's look at it in more detail.

Functional

This online bank is not much different from others - they also tried to transfer all operations to remote mode. Kazkommertsbank coped well with this. Through your personal account you can:

• transfer funds;
• pay for services, fines, taxes, as well as more than 1000 services;
• buy goods and order services;
• convert currency;
• pay loans;
• withdraw cash using an access code;
• and much more.

The list of opportunities is constantly expanding and this is a huge plus for the bank. Thus, users significantly save personal time and nerves by avoiding queues.

How to register

To access the above features, you must have a registered account on the website www.homebank.com. Additionally, upon registration, the bank gives clients virtual card for secure online payments. Registration takes place via telephone and by entering personal data.

2.Here you need to enter your work mobile phone number.

3. An SMS with a confirmation code will be sent to your phone. It should be entered in the corresponding window on the page;

5.Create a password;

6.Save the assigned ID and save the password.

If you lose your login information, you need to use the “I forgot my password” button. The system will ask you to enter your phone number, after which a confirmation code will be sent to it, and the password can be reset.

How to login

Login can only be done through the official website - https://homebank.kz/#/users/login. There are currently three login methods available:

• using a trusted phone number;
• Homebank ID;
• login myHalyk.

The trusted number is mobile phone, registered in the Home Bank system as a user. Codes for confirmation of operations, recovery, and so on are sent to it. It is installed in ATMs of Halyk Bank, Kazkom and in any branch of these banks.

On the site you need to choose one of three options to log in and enter your phone number/username and password. After that, click “Login” and get access to account.

How to pay for services

Access to services and payments is available without logging into your account. However, you will have to do this to pay. There are several types of services available on the site that you can pay for. For example, customers can top up their mobile phone number without any hassle.

First you should open the page https://homebank.kz/#/payments/main. In the upper left corner, users can select a city, and in the right corner they can find one of the available services. Below there is a whole list of categories of paid services.

Mobile application

Designed for smartphone owners mobile application HomeBank. It is available to Android and iOS owners.

It is very important not to confuse applications with similar fraudulent ones, since in this way it is very easy to lose all the funds in your accounts. This application includes even more features - AirPay, QR payments, and much more.

Users can download HomeBank for iOS in the App Store via the link https://itunes.apple.com/us/app/homebank.kz/id440635615 and it looks like this:

The iOS version differs only in design, otherwise the application is identical.

How to pay for Almatyenergo by contract number

Previously, users could pay for Almatyenergo services using the contract number through an ATM and personal account. However, now Kazkom ATMs do not support this function, and there is no such option through the home bank.

Technical support on the Homebank forum responded that this function will be introduced with the consent of Almatyenergo. Introducing payment by agreement number will be possible if the latter have the required equipment and the desire to cooperate with Homebank.

How to recover a code word

To restore access to your account, you must remember the created code words. This is a kind of confirmation of the owner’s identity, which helps protect accounts from scammers.

You cannot restore the code word by calling technical support! It will not be issued under any circumstances.

There are two methods for recovering codewords:

1. Through an ATM – select the “change PIN code” function, then “trusted number”, “Code word”. The ATM will print the “password” on a separate receipt. In this case, a commission of 30 tenge is charged.
2. Write by email [email protected] a letter explaining the situation and following the instructions.
3. Visit a QAZKOM bank branch with identification documents.

With these three methods you are guaranteed to recover your lost code word. After the recovery procedure, be sure to write down this data so that the situation does not repeat itself.

How to remove restrictions on paying for services on the Internet

Many banks have a standard setting for blocking online payments. Because of this, most users face difficulties and accidentally block their cards.

To remove restrictions in the mobile client you need to:

1. Open the “home” section.
2. Go to the "Settings" section.
3. Click on “Payment online”.
4. Change permission settings.

After this there should be no restrictions on cards. If they remain, you need to call technical support.

How to disable auto payments from the previous version

The current version of Homebank does not have the ability to manage the auto-pay function. Because of this, funds are debited and users are unable to do anything.

The only solution is to directly contact the bank's technical support. At the moment, it is not possible to disable the service using other methods.

How to obtain a certificate of availability of financial resources

In the previous version of the mobile bank there was a function to obtain a similar certificate for English. At the moment, it is only available when visiting a bank branch.

Homebank technical support

Users can contact bank technical support using several methods.

1. Call the support hotline 2585-334.
2. Via Skype – homebank_kkb.

The employee department is open 24 hours a day, so you can safely call at any time.

Bottom line

Although the updated Homebank has many shortcomings, the mobile bank developers are working on them at an accelerated pace. Most of the unavailable functions are promised to be introduced in upcoming updates.

Creating an account is very simple - just follow the instructions above and do not make mistakes.

The functionality makes it possible to carry out most operations independently via a computer. The intuitive and simple design should make it easy for customers to navigate the site.

If you encounter errors or problems, it is recommended to create a ticket on the technical support website or call the hotline, which operates around the clock.